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3 IBM Associates from Brazil Share What They Like Most About the IBM Services Associate Program (EN, PT)

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Available in English and Portuguese

Learn about the program that unleashes the potential of young talent who want to develop their careers in consulting and technology services.

The technical and commercial needs of our customers are constantly evolving. We are hiring talented and inspired students eager to apply their knowledge to challenging work that has evolved the industry and the world. As an IBM Services Associate, you can be part of customer-facing teams—as a consultant, developer, designer, data scientist, technical expert or project manager—to help companies change the way they use technology. Be part of a program that prioritizes continuous learning, the development of professional and technical skills, and continuous personal growth.

We asked three IBM Services Associates from Brazil to share what they like best about the program, and this is what they have to say.

Developing my skills as a consultant

Pedro Henrique Pereira participated in the former Consulting by Degrees program and sees the changes in the new program as positive. “Having direct interactions with the client, designing and implementing solutions is part of a consultant’s daily life.” He points out that even though the delivery of obligations was what he most identified with during the program period, “The trust placed in an Associate to take on a project allowed me to develop personal skills such as communication and leadership, as well as technical knowledge since technology is part of IBM’s main projects.”

Seeing my work impact results for the client

Carolina Bez shares how her role as a Data Science associate is bringing results for the client. “I work with a client in a squad called ‘Digital Insights’. Our main goal is to bring value to the digital department, which covers application solutions, digital transformation, and e-commerce sales. At the start of the project, there wasn’t a culture of advanced analytics at the organization, specifically in the e-commerce area. Direct marketing emails were sent to all customers without any type of customization. After various studies, cluster analysis and meetings with the client, we understood the need for special treatment for customers with a higher chance of purchasing a specific product. Applying Data Science techniques, we developed a predictive model that was responsible for a 187% increase in email click rate, when compared to the previous campaigns.” This higher-than-expected result triggered the launch of a new project to integrate areas such as customer experience, digital marketing, and back office. “Looking back, I am really happy to know how our work has helped the client, not only by improving their campaigns but also by transforming their prescriptive culture into a predictive one,” concluded Carolina.

Knowing that IBM will invest in my learning

If you come across some technology, tool or software that you haven’t mastered, don’t worry—the program invests in your learning and knowledge so that you unlock your full potential. Daniel Gil knows well what his main challenge in the program was. “I work within Enterprise Application with SAP implementation and support projects for large companies. I didn’t know what SAP was, I started learning from scratch! My biggest challenge was to break the knowledge barrier and show my leaders and teams that they could count on me, that I was able to take responsibility and become someone important in projects, someone who could make a difference. I learned a lot, I developed quickly and, if I had this opportunity for growth, it was because extremely competent people are at my side.” Participation in an acceleration program also offers a trajectory for large projects based on the demands of industry, markets, and customers for whom IBM works daily. “If you like to shape your path, face challenges and get out of the routine a little, then you are on the right path,” advised Daniel.

About IBM Services
IBM Services is a team of business, strategy, and technology consultants that design, build and run the foundational systems and services that are the backbone of the world’s economy. Our work touches millions of people every day. More than 86% of daily credit card transactions, 49% of mobile connections worldwide and 61% of passenger vehicles produced are supported by our consultants and technical experts. To meet the needs of our many clients, we operate in a way that allows you to gain a variety of experiences by supporting multiple projects or clients throughout your career. And you can be part of it!

IBM Brazil is actively looking for IBM Services Associates to start in March-April 2020.

Apply for IBM Services Associates program in Consulting, Design and Data Science: http://ibm.co/associates-con

Apply for the IBM Services Associates program in Development and Technical Area: http://ibm.co/associates

Três Associates do Brasil compartilham o que mais gostam no programa IBM Services Associates

Aprenda sobre o programa que liberta o potencial de jovens talentos que desejam desenvolver suas carreiras em servi?os de consultoria e tecnologia.

As necessidades técnicas e comerciais de nossos clientes est?o em constante evolu??o. Estamos contratando estudantes talentosos e inspirados, ansiosos para aplicarem seus conhecimentos em projetos desafiadores que evoluem a indústria e o mundo. Como Associate, você poderá fazer parte de equipes voltadas ao cliente, atuando como consultor, desenvolvedor, designer, cientista de dados ou especialista técnico e ajudar as empresas a mudar a maneira como usam a tecnologia. Fa?a parte de um programa que prioriza a aprendizagem contínua, o desenvolvimento de habilidades profissionais e técnicas e o crescimento pessoal contínuo.

Desenvolvendo minhas habilidades como consultor

Pedro Henrique Pereira participou do antigo programa Consulting by Degrees e vê as mudan?as no novo programa como positivas. “Ter intera??es diretas com o cliente, projetar e implementar solu??es faz parte da vida cotidiana de um consultor”. Ele ressalta que, embora a entrega de obriga??es tenha sido o que ele mais se identificou durante o período do programa, “a confian?a depositada em um Associate para assumir um projeto me permitiu desenvolver habilidades pessoais como comunica??o e lideran?a, além de conhecimento técnico, uma vez que a tecnologia faz parte dos principais projetos da IBM”.

Vendo meu trabalho gerar resultados de impacto ao cliente

Carolina Bez compartilha como o seu papel como Associate de Ciência de Dados está trazendo resultados ao cliente. “Trabalho em uma squad de Insights no cliente cujo principal objetivo é trazer valor à área Digital, que abrange solu??es de aplicativos, transforma??o digital e vendas de e-commerce. Quando iniciamos o projeto, n?o existia uma cultura de Advanced Analytics na empresa, principalmente na área de e-commerce, em que os mailings eram enviados a todos os clientes da mesma forma, sem nenhuma personaliza??o. Após vários estudos, análises de clusteriza??o e reuni?es, entendemos a necessidade de tratamento especial aos seus clientes com maior chance de comprar um produto. Aplicando técnicas de ciência de dados, desenvolvemos um modelo preditivo e fizemos um teste piloto via e-mail, que apresentou um aumento na taxa de cliques de 187% com rela??o às campanhas anteriores”. Esse resultado acima do esperado desencadeou o lan?amento de um novo projeto para integrar áreas como experiência do cliente, marketing digital e back office. “Olhando para trás, estou muito feliz em saber como nosso trabalho ajudou o cliente, n?o apenas melhorando suas campanhas, mas também transformando sua cultura prescritiva em preditiva”, concluiu Carolina.

Sabendo que a IBM vai investir no meu aprendizado

E se você se deparar com alguma tecnologia, ferramenta ou software que você n?o domina, n?o se preocupe – o programa investe em seu aprendizado e conhecimento para liberar todo o seu potencial. Daniel Gil sabe bem qual era o seu principal desafio no programa. “Trabalho em uma área de Enterprise Application com projetos de implementa??o e suporte SAP para grandes empresas. Eu n?o sabia o que era SAP, comecei a aprender do zero! Meu maior desafio foi quebrar a barreira do conhecimento e mostrar aos meus líderes e equipes que eles podiam contar comigo, que eu era capaz de assumir a responsabilidade e me tornar alguém importante em projetos, alguém que poderia fazer a diferen?a. Aprendi muito, desenvolvi-me rapidamente e, se tive essa oportunidade de crescimento, foi porque pessoas extremamente competentes est?o ao meu lado”. A participa??o em um programa de acelera??o também oferece uma trajetória para grandes projetos baseados nas demandas da indústria, dos mercados e clientes para quem a IBM trabalha diariamente. “Se você gosta de moldar seu caminho, enfrentar desafios e sair um pouco da rotina, ent?o está no caminho certo”, aconselhou Daniel.

Sobre a IBM Services
A IBM Services é uma equipe de consultores de negócios, estratégia e tecnologia que projetam, constroem e executam os sistemas e servi?os fundamentais que s?o a espinha dorsal da economia mundial. Nosso trabalho atinge milh?es de pessoas todos os dias. Mais de 86% das transa??es diárias de cart?o de crédito, 49% das conex?es móveis em todo o mundo e 61% dos veículos produzidos s?o suportados por nossos consultores e especialistas técnicos. Para atender às necessidades de nossos muitos clientes, operamos de uma maneira que lhe permite obter uma variedade de experiências, apoiando vários projetos ou clientes ao longo de sua carreira. E você pode ser parte disso!

A IBM Brasil está procurando novos IBM Services Associates para início entre mar?o e abril de 2020.

Inscreva-se no programa IBM Services Associates em Consultoria, Design e Ciência de Dados: http://ibm.co/associates-con

Inscreva-se no programa IBM Services Associates na área Técnica e de Desenvolvimento: http://ibm.co/associates

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