Vice President, Ecosystem and Strategic Partners, IBM Data and AI

How to provide a seamless chat experience with ServiceNow and Watson

December 5, 2019 | Conversational Services

The customer service challenge A new generation of customers expect quality service anytime, anywhere, on the channel they choose, and in the language of their choice. If they do not receive immediate support, your business may end up losing a customer. Businesses today can simply not afford to sacrifice their quality of customer service. One more

Reimagine customer support and the employee experience with VMware and Watson

August 26, 2019 | News and Updates, With Watson

VMware in partnership with Watson, is transforming their support model for employees and customers. more